Don’t Get Scammed: What to Know When Your Carpets Get Wet
When storms roll in, a pipe bursts, or floodwater sneaks inside, soggy carpets are the last thing you want. The first reaction is usually panic—get the water out, fast, before mould takes over. That’s fair enough. But that’s also when the shonky operators show up, ready to cash in on your stress.
Stories of homeowners receiving unfair bills, confusing contracts, or even cheaper jobs that left carpets in worse condition have appeared all over Brisbane and other nearby cities. Knowing exactly what a wet carpet drying service is, as well as knowing what a good wet carpet service should be producing, can save you hundreds of dollars and countless hours of worry.
Common Scams in Wet Carpet Drying
1. Inflated Emergency Fees
Yes, after-hours callouts cost more. But some companies take the mickey and triple the price. If it sounds over the top, it probably is.
2. Lock-In Contracts
When you’re stressed, it’s easy to sign whatever’s shoved in front of you. Dodgy contracts often hide sneaky add-ons or tie you to stuff you don’t actually need.
3. Minimal Work, Maximum Bill
The classic: plonk a few fans down, disappear overnight, and send you a fat invoice. Proper drying means regular checks, moisture readings, and making sure mould doesn’t sneak back in.
4. Unqualified Operators
Not everyone waving around a fan knows what they’re doing. Missed water under the carpet, in the underlay, or the walls will cause bigger dramas later.
How to Protect Yourself
Check Credentials
Stick with companies certified by IICRC or the RIA. That means they actually know what they’re doing.
Ask for Upfront Pricing
Get a written quote before work starts. No surprises, no hidden extras.
Don’t Be Rushed
If someone pressures you to sign on the spot, walk away. The good ones explain things clearly and give you space to decide.
Ask for Proof
Moisture checks, progress updates—don’t just take their word for it. You want evidence that it’s actually drying out.
DIY or Professional?
For small leaks, you can often sort it yourself:
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Pull the carpet back and get the underlay out.
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Dry the underlay outside—or bin it if it’s soaked through.
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Get air moving with fans or hire a dehumidifier.
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Make sure the subfloor is dry before putting the carpet back.
But if the water’s everywhere, it’s worth calling the professionals. Experts like Reztor Restoration use industrial-grade equipment, thermal imaging. They can save carpets you’d otherwise have to turf, which can mean thousands saved.
Final Thoughts
When water hits, don’t let stress cloud your judgment. There are plenty of honest tradies out there, but also a fair share of cowboys. By checking their credentials, asking for clear prices, and making sure they actually do the job properly, you can dodge the scams.
Small spill? DIY might do. Big mess? Get a trusted, certified company like Reztor to sort it properly. Better for your home, your wallet, and your sanity.
